Respect & boundaries
- Treat every participant, host, staff member and service provider with respect.
- Respect everyone's personal space, opinions, identity and boundaries.
- Harassment, bullying, discrimination, intimidation, unwanted advances or inappropriate behaviour will not be tolerated.
- Physical contact and personal interaction must respect the other person's consent.
- Activities are optional; participate only at your comfort level.
We want everyone to feel comfortable being themselves without judgement.
Privacy & discretion
- Keep personal conversations and information shared during the retreat confidential.
- Do not disclose another guest's identity, personal details, experiences or conversations without permission.
- Do not share another participant's contact details or personal information without explicit consent.
- Do not pressure anyone to reveal information or discuss topics they are uncomfortable sharing.
We ask everyone to respect others’ privacy, but cannot guarantee every participant will comply.
Cameras & recording
- Photography, video recording, audio recording and live streaming are not permitted during the retreat.
- Do not photograph or record participants, private conversations, group activities or retreat spaces.
- Do not post or share another participant's identity or participation on social media.
- Any exception requires prior organiser approval and explicit consent from everyone identifiable.
Your time away from cameras, social media and the pressure to document everything.
Alcohol
- Alcohol at selected social activities is optional and only where legally permitted.
- Drink responsibly and respect others’ choices; never pressure anyone to drink.
- Excessive drinking, disruptive behaviour, aggression or unsafe conduct will not be tolerated.
- Alcohol will not be served to anyone below the applicable legal drinking age.
- Follow applicable laws and organiser instructions.
You are equally welcome to enjoy the retreat without alcohol.
No illegal drugs
- Zero tolerance for illegal drugs and prohibited substances.
- Possession, consumption, distribution, sale or sharing of illegal drugs is strictly prohibited.
- Bringing illegal narcotics or prohibited intoxicating substances into the villa or retreat premises is not allowed.
- Misuse of prescription medication or use of controlled substances without a valid prescription is prohibited.
- Violations may lead to removal without refund, subject to booking terms and applicable law; authorities may be contacted where required or safety is at risk.
Prescription medication for legitimate medical reasons may be taken as directed. Inform organisers of relevant safety requirements. No illegal drugs. No substance abuse.
Smoking
- Smoking and vaping are permitted only in designated areas, where allowed by the property and applicable law.
- Smoking is not permitted indoors or in smoke-free areas.
- Respect guests who prefer a smoke-free environment; do not pressure anyone to smoke or vape.
- Dispose of cigarette waste responsibly.
Activities & wellness
- Workouts, yoga, Zumba, bonding, healing, massage, pool activities, water games and game nights may be offered.
- Participation is voluntary. Inform organisers about relevant medical conditions, allergies, injuries, medications or physical limitations.
- Follow reasonable instructions from trainers, instructors, healers and other professionals.
- Do not participate if you feel unwell, unsafe or uncomfortable.
- Massage and healing sessions are optional; you may decline or stop at any time.
- Behave safely around the pool and during water activities.
Participants are responsible for making informed decisions about physical activity and wellness participation.
Health & emergencies
- Provide accurate and relevant information needed for retreat planning and safety, including relevant conditions, allergies, dietary restrictions, medication and emergency contact details.
- This information is used for planning, safety and emergencies, with access limited to people who need it.
- In an emergency, relevant information may be shared with medical professionals or emergency responders.
Belongings & property
- You are responsible for personal belongings, valuables and electronic devices.
- Respect the villa, furniture, equipment and property facilities.
- Intentional or negligent damage may be recoverable from the participant, subject to applicable law and booking terms.
- The organisers are not responsible for loss or damage except where liability cannot legally be excluded.
Your personal information
- We may collect contact, age, city, emergency contact, food, alcohol and smoking preferences, booking/payment details and relevant medical or accessibility information voluntarily provided for safety.
- We use information to process bookings, communicate updates, plan food, accommodation and activities, make safety arrangements, respond to emergencies and meet legal or operational requirements.
- We do not sell personal information.
- Relevant information may be shared with the villa, payment processors, instructors, wellness professionals or emergency providers only as reasonably needed.
- We take reasonable steps to protect information and retain it only as long as needed or legally required.
- You may request access, correction or deletion subject to applicable legal requirements.
Independent providers
- Some experiences may be delivered by independent trainers, yoga instructors, healers, massage professionals, caterers and villa staff.
- Follow reasonable safety instructions and communicate relevant health concerns before a session.
- Wellness services are voluntary. Organisers take reasonable steps when engaging providers but cannot guarantee a particular outcome.
Safety & removal
- Organisers may take action for policy violations, harassment, aggression, unsafe behaviour, illegal drugs, repeated privacy breaches, property damage or disruption.
- Action may include a warning, restriction from an activity or removal from the retreat.
- Serious incidents may be reported to relevant authorities.
- Refund or payment consequences follow booking terms and applicable law.
Marketing consent
- Offduty will not use an identifiable image, video, name, testimonial or personal story for promotion without explicit consent.
- Marketing consent is separate from acceptance of these policies; refusing it will not by itself prevent participation.
Retreat changes
- Activities, timings, service providers and arrangements may change due to weather, safety, operational requirements or circumstances beyond organisers’ control.
- Organisers will make reasonable efforts to communicate significant changes and provide suitable alternatives where possible.
Policy acceptance
- By submitting an application, confirming a booking or attending, you agree to follow these Retreat Policies & Guidelines.
- You confirm that your information is accurate to the best of your knowledge.
- You agree to respect privacy, boundaries and comfort of others.
- You understand activities are voluntary and agree to alcohol, smoking and strict no-drugs policies.
- You will follow reasonable safety instructions from organisers and service providers.